Dell Vs HP: Which Brand Wins?

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If you are on the market to buy a new laptop, there’s a good chance that, at one point, you would have debated if you should go for a Dell or HP laptop.

These two brands are huge in the laptop market and have a large following that is both loyal and critical. They have produced products that are targeted at mass markets and also ones that are innovative in nature.

If you have to choose one out of these two brands, then you have to consider a lot of factors before concluding. Fortunately, this comparison guide handles all that for you and brings all the important points to one place. Without wasting any more time, let’s dive in.

Design

The design language is one of the most important factors when selecting a laptop. Whether you want a bulky laptop or something that can slide into your backpack is dependent on the brand and model you choose. Both his laptop manufacturers have evolved when it comes to design.

Let us take a look at the current design language trends in both Dell and HP to see how they fare.

Design in Dell

If you are looking for everyday laptops, then we are going to come face-to-face with laptops that have a pretty dated design. The Inspiron series from Dell, especially, has laptops that have a pretty old design. It is not necessarily bad, but you can say that these are not recent designs.

Having said that, the experience line from Dell is evolving in design language every year. This is Dell‘s flagship lineup and we can see some amazing products that have a fantastic design. Right from the built materials to the display, everything on these laptops is chiseled to perfection.

Dell also shines when it comes to gaming laptops. The Alienware laptops from Dell are known for their design language and are unique in their way. The laptops are very stylish and have a unique design that appeals to gamers in a big way.

Design in HP

Just like Dell, HP also has some laptop models that have a dated design. you can see this trend in most entry-level and mid-range laptops. As they are affordable, people usually don’t complain about design issues.

However, the latest models from HP like the Spectre line has an excellent design language. You can see that the construction of these laptops is made with premium materials and the overall design is both durable and a feast to the eyes.

To conclude this design section, both Dell and HP have their fair share of hits and misses. If you want to buy the most beautiful laptop among the two, we would have to site with Dell. But if you are looking for mid-range laptops or affordable laptops, we will have to give the advantage to HP.

Components

When it comes to choices of components, both Dell and HP have a lot to offer.

Dell has the most number of options when it comes to component choices. For example, you can find a Dell laptop that has a mid-range processor, a specific amount of RAM, and a specific amount of storage with ease. This is possible in every price range and can meet any kind of user’s need.

In Dell, you will be able to find laptops with components that are tailored for business purposes, gaming, and everyday use.

HP is not far behind in the components game. When compared to Dell, HP might lag a little bit but you still will be able to find a lot of options to suit your needs.

HP presents you laptops with a lot of processor choices, GPU options, and memory configurations. Though we will let Dell have this round, HP also makes amazing laptops that are great in battery life and durability.

Price

When it comes to price, Dell has the upper edge. Dell has laptops in every single price range you can imagine. Whether you are looking for a simple entry-level device or a high-end laptop for professional services, you can find it in Dell.

Dell sells these laptops through authorized retailers which helps them to keep the price low. If the pricing of the laptop is a problem for you, you can also configure your laptop to a price that is more convenient and affordable for you.

HP is usually a bit more expensive than Dell when it comes to finding laptops in the same price range. This is mainly due to the fact that certain components that HP uses are slightly more expensive and that cost is passed on to the end-user.

Unlike Dell, HP laptops can be bought from dedicated retailers which means you can’t get them directly from the company. Since there is an additional layer in between, the price of the product is a bit high.

In the price section, Dell takes the win as you can buy a Dell laptop regardless of your budget. This flexibility is not available in HP.

Innovation

If you are looking for the most innovative company of the two, Dell easily tops HP.

The laptops are more innovative in nature and you can see their R&D department is at work all the time. While the entry-level and mid-range laptops from Dell won’t show that much of an innovation, you can see some new things experimented in every flagship that Dell introduces.

The Dell XPS lineup is one of the first few laptops that came with such a small bezel. Dell was also one of the first manufacturers to reduce the overall footprint of the laptop significantly in the XPS lineup.

Not only that, but Dell has also brought a lot of innovations in encryption with the help of a fingerprint reader. It uses Windows hello and enables the user to secure their work on their laptops.

The Alienware laptop series from Dell also has a lot of custom-made features that are beneficial to serious gamers.

HP excels in making laptops that heed to the need of the market. But when it comes to innovation, HP takes a backseat. Most HP laptops come with a proven design that is safe to enter the market.

Recently HP has started innovating with its Spectre lineup and other convertible laptops. Hopefully, they up their game in innovation and come closer to Dell when it comes to making innovative laptops.

Customer Support

Dell does a fantastic job when it comes to customer support. The laptops that Dell sells come with industry-leading warranties and if something goes wrong, Dell takes care of it immediately. If the need arises, then even replaces the products without charging anything extra from the user which is fantastic.

Dell is also widely known for its customer support. If you take a look at the reviews online, you can see that most of them have had a positive experience when it comes to handling a customer service request.

Dell offers customer support through multiple channels. If you can order your Dell laptop online, then you can easily get in touch with Dell’s customer support. It’s that simple.

HP also does a pretty good job when it comes to customer support. They offer phone support, support social media, and also provide useful YouTube tutorials.

If you have a problem with HP, you can contact them and get a response within a decent time period. However, you can see that some users have expressed their dissatisfaction regarding HP‘s phone support service.

In this customer support comparison, both Dell and HP have a fantastic track record. But if we had to choose one winner, we will say that Dell has edged HP by the slightest of margins.

Manufacturing

Most of Dell’s manufacturing is outside the United States. About 95% of the total manufacturing is from Asian countries like Penang, Malaysia, and China. These facilities have been operating since 1995 which is a pretty long history with offshore manufacturers.

Dell has also expanded its manufacturing to Chennai, India so that it can start meeting the demands of Asian countries. Dell also has a manufacturing unit in Brazil that meets the demands of South America.

Does Dell not manufacture it in the United States? Yes, they do. The Alienware lineup is being manufactured in a plant from Austin, Texas. Dell has closed several plants in the United States to avoid paying incentives and most of these plants’ workload was shifted to Asia.

When it comes to HP, the case is completely different. Most HP laptops are manufactured right in the United States. This includes the HP Envy, HP Elitebook, HP Pavilion, and even the HP Omen laptop lineup.

HP does have offshore manufacturing plants in China, Thailand, Malaysia, and the Philippines. These plans are used to meet the demands of Asian countries and a certain level of demand from the United States.

Where Dell Shines?

Dell as a laptop brand that shines in several areas.

You have a wide range of laptops from Dell that range from entry-level laptops to professional and business laptops. You can find laptops from $300 and they go up to even $2000 and more.

The good thing about Dell is that they do not compromise the quality of the device for the sake of the price. If you need a $700 laptop, you will find a day laptop that matches your needs and you don’t have to go for a $600 for a $500 laptop just because you don’t have the budget.

Dell’s customer service is also on point. If you meet with an issue, you can rely on Dell’s customer service to handle it. The general sentiment about Dell’s customer service is very positive and that is an advantage.

Dell continues to release more laptops which means you can trust them to support their old machines for longer periods. Certain companies do not do this and laptops that are just a couple of years old lose support which isn’t the case with Dell.

Where HP Shines?

When it comes to laptops, HP does a lot of things tight.

HP laptops are known for their visual appeal and form factors. The convertible laptop from HP is much preferred over other laptops from its competitors. The convertible options from HP or also a lot more durable when compared with the other brands. HP beats Dell fair and square in this regard.

With HP, you can get beautiful laptops that are not only eye candy but also have the hardware to perform some serious heavy lifting. You also get a lot of range from HP which means you can buy an entry-level laptop and a high-end flagship laptop as well.

Dell vs HP: F.A.Qs

The section is dedicated to some frequently asked questions when it comes to the debate of Dell versus HP.

Is Dell or HP laptops better for gaming?

Dell’s answer to gaming laptops is the Alienware lineup. These laptops are perfect for gaming and despite their expensive price tag, users have enjoyed playing games on these devices.

However, the equation changes with HP‘s new Omen gaming laptop series. These laptops have an excellent hardware lineup and can run some serious games without breaking a sweat.

Both Alienware and Omen lineup come with beautiful RGB keyboards, excellent processing power, solid graphics cards, and amazing cooling systems that can give you the best gaming experiences for hours and hours.

Having said that, we would give a slight edge to the HP Omen series as they provide a bit more power for pretty much the same cost. You can get an i9 processor and a much better GPU if you’re willing to spend a little more money on your HP Omen laptop.

Which is the best brand between Dell and HP for budget buyers?

Both Dell and HP have budget laptops in the lineup.

If you’re on a tight budget, you will find a better value with Dell laptops as you can find pretty much any specification you want even on a shoestring budget.

HP also provides excellent budget laptops but you may not find that much flexibility.

Which is the most durable?

Both Dell and HP have some amazing laptops when it comes to durability. At the same time, both companies also have laptops that are feeble and can easily break with a single drop.

If you have to go with one brand, we would recommend going with Dell as customer service will be a bit more empathetic when it comes to durability issues.

Does Dell or HP laptop has better battery life and displays?

When it comes to battery life, HP laptops fare much better when compared to Dell laptops. On average, you can expect HP laptops to have good battery life for at least 3 to 4 years. In Dell’s case, it is usually around the 2-year point the battery starts making issues.

When it comes to the display, Dell easily beats HP laptops in terms of quality. The XPS lineup has one of the best displays you can ever find on a laptop and we have to say that HP laptops with the same configuration do not even come close.

Dell Vs HP – Verdict

If you have to select between Dell and HP for your next laptop, then here is our verdict.

HP laptops come with a lot of features and have fantastic battery life. When we talk about battery life, we not only mention the everyday performance but also the long-lasting nature of HP batteries.

Dell over shines HP when it comes to innovation and range of products. You can find a Dell laptop in every single budget range and there will be no lack of innovation in Dell’s flagship laptops.

At the end of the day, if you are still having the Dell vs HP debate, you should do a lot of research before finalizing your next laptop. If you’re looking for a flagship, then Dell is a good choice. If you’re looking for a mid-range that has a great battery life and a lot of features, that HP will be a good fit.

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